Know your rights

The Code of Rights

The Code of Health and Disability Services Consumer Rights (the Code) establishes the rights of consumers, and the obligations and duties of providers to comply with the Code. It is a regulation under the Health and Disability Commissioners Act.

As a provider of a health service we respect your Rights as outlined in the Code of Health and Disability Services.

The Ten Rights in the Code are:

  • Right to be treated with respect

  • Right to freedom from discrimination, coercion, harassment, and exploitation

  • Right to dignity and independence

  • Right to services of an appropriate standard

  • Right to effective communication

  • Right to be fully informed

  • Right to make an informed choice and give informed consent

  • Right to support

  • Rights in respect to teaching or research

  • Right to complain

Read more about The Code and your rights.

Health Information Privacy Code 1994

The Health Information Privacy Code 1994 covers how your health information is collected, used, held and disclosed by health agencies and takes the place of the information privacy policies for the health sector.

Read more about the Health Information Privacy Code.


The Accident Compensation Corporation (ACC) is responsible for New Zealand’s universal no fault accident injury scheme. ACC provides financial compensation and support to citizens, resident and visitors who have suffered a personal injury.

Head to the ACC website for more information.

Accident Compensation Act 2001

The Accident Compensation Act 2001 is the principal governing act of ACC.

Read more about the Act here.